No optical sound with Logitech Z-5500 after updating Creative Sound Blaster X-Fi driver
July 7, 2008
Question:
I recently updated my Creative Sound Blaster sound card (PCI Express X-Fi Xtreme Audio) on Windows Vista Home Premium (on a Dell XPS 720) and now I no longer have any sound from my Logitech Z-5500 speakers via the optical cable. How did I fix it?
Solution:
The answer is to repair (NOT re-install) the driver via the provided software CD. The original update brought my driver version to V. 6.0.1.1283. I then promptly lost all sound, except with headphones in to the computers auxiliary jack (not the sounds card’s jack). I then checked “roll back driver,” in device manager, but still no sound. Re-installing also did not help. For some reason, the only thing that brought my sound back was to select the repair option on the driver CD. It brought my diver version down to V. 6.0.1.1281 and then all sound was restored on the Logitech Z-5500 speakers via the optical cable.
Here is the Download Driver section of Creative for the SB X-Fi PCI Express:
http://support.creative.com/downloads/welcome.aspx?nDriverType=0&nOS=26&nLanguageLocale=1033#Drivers
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